Archive for the ‘Widgets’ Category

Remember the “Soccer Mom”?

February 20, 2009

soccer-mom

The infamous “Soccer Mom”, a favorite target of many consumer retailing campaigns, with whom came the security of a 2% ROI on that direct mailer postcard.

 

Do you miss her?  If you don’t, you should because she has been replaced by five new “Mom” classifications, all of whom find purchasing motivation in very different places.  Razorfish (an ad agency) and CafeMom (a social network site for moms) has published a report examining the behavior of today’s “Digital Mom” uncovering how she parents, socializes, networks, and shops.  The five core mom segments are defined as The Self Expresser, The Utility Mom, The Groupster, The Infoseeker, and The Hyperconnector.

 

The “Self Expresser”, in her early 30s, often has a pre-schooler, enjoys parenting topics, and likes to work on a personal profile page. A “Utility Mom” in her mid to late 30s, usually has several kids of varying ages and goes online to unwind with games. The “Groupster” in her early 30s, is a community organizer who builds and relies on larger social networks for advice. The “Info Seeker”, in her late 20s, often has a baby and tends to be the most educated and is hungry for information. And the forty-something “Hyperconnector” tends to have older children and likes to network and voice her opinion.

 

The report emphasizes the need to appeal and deal with these mom personalities very differently.  For example the “Self Expresser” may find benefit out of a adding a widget to her profile page while the “Groupster” may be more receptive to brands that engage in blogs and groups.

 

Have you begun segmenting your marketing strategies to match up to the moms of today?  You can find more details in the complete report: The Digital Mom

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Supermarket Widgets – 7 Secrets Grocery Retailers Must Follow

January 22, 2009

I have created a short list of  “guidelines”  for  grocery retailers who are considering using widgets to increase their online presence. This list is by no means all-inclusive, but it can help you think through some of the elements that can help increase your widgets’ adoption rate.

Best Buy Widget

Best Buy Widget

  1. Relevant – Make sure you add the functionality that allows customers to select their local store, so that they can only see specials that apply to them.
  2. Brief – Post only a few specials. Widgets are not supposed to replace your weekly circular. So make sure you select a few of your best specials, and only post those. No one is going to spend 45 to 60 seconds looking at 30 specials (especially if they are displayed one-by-one!).
  3. Branding – Your company’s logo should be part of your widget, always.
  4. Updates – Most people see their homepage a few times a day (or more!) If you update your widget only weekly, people are going to rethink whether or not it is worth it to have your widget take some of their valuable homepage space (or they will simply stop looking at it.)
  5. Pictures – Add pictures of your items. It draws peoples’ attention.
  6. Static – While conventional wisdom might suggest that having a flash reel or “something that moves” as a widget would be the way to go, I strongly recommend against it. Consumers look at widgets as a tool of convenience, not as merely more advertising. Thus, you want to be helpful, not annoying.
  7. Add to site – Make it easy for people to find and subscribe to your widget. Make sure to include “Add to Google,” and “Add to Yahoo!” button on your site. Also, make sure that your widget is searchable in the Google gadgets directory.

The final point I would like to make is that before creating a widget for your company, put yourself in your customers’ shoes. What sort of widget would you add to your homepage? What would make your life easier? What would be too little, too much, too subtle or too loud?

What else should be included in this list?

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